Help Centre
How can we help?
Answers to common questions about our programs, events, and how to get in touch. Can't find what you're looking for? Contact us.
Programs
What is the JAXOK Fellowship Program?
A free, 3-month program for experienced builders across any field — engineering, design, product, or data. You work on live, production-level projects alongside the JAXOK team and earn a performance-based stipend for great work. No fees. No busywork.
What is the Jaxok Forward Program?
A paid 5-month program for beginners. The first 2 months are hands-on training led by JAXOK engineers and experienced professionals from top MNCs. This is followed by a 3-month internship at JAXOK on real projects, with a Letter of Recommendation on completion.
How much does the Jaxok Forward Program cost?
₹4,000 (limited launch pricing, down from ₹5,000). This is a one-time fee covering the full 5-month program.
When do registrations open?
The Fellowship opens on 15 July 2026. The Forward Program opens on 28 July 2026. Both programs start on 8 August 2026. You can sign up to be notified on the Programs page.
Can I apply to both programs at the same time?
No — you should apply to the one that matches your current level. The Fellowship is for experienced builders; the Forward Program is designed for beginners and those who are just starting out.
Applications
How does the application process work?
Submit your application on the program page. If shortlisted, you'll receive an email within 7–10 business days to schedule a personal interview. After the interview, you'll be given a short task relevant to your field. Successful candidates are then onboarded.
I applied but haven't heard back — what should I do?
Please allow 7–10 business days after submitting. If you haven't received any communication after that, email us at hello@jaxok.com with your full name and the program you applied to.
Can I update my application after submitting?
Not directly. If you need to change something important, email us at hello@jaxok.com with your application details and we'll update it on our end.
Payments
How does the payment process work for Jaxok Forward?
Once you're shortlisted, our team will generate a secure, unique payment link and send it to your registered email address. The link is valid for 5 minutes once opened. If it expires, you can request a new one directly from that page.
My payment link expired before I could pay — what do I do?
Open the payment link and click 'Get new payment link'. A fresh link will be generated for you instantly. If you continue to face issues, contact us at hello@jaxok.com.
Is the payment secure?
Yes. Every payment link is unique and single-use. Links are generated only by the JAXOK team and sent directly to your registered email. The payment gateway uses 256-bit encryption.
What happens after I pay?
You'll receive a payment confirmation email. Our team will then send you onboarding details including your batch schedule, resources, and any instructions needed before day one.
Events
How do I register for an event?
Visit the Events page, find the event you want to attend, and click Register. You'll receive a confirmation email with your ticket and a QR code to scan at the venue.
Are JAXOK events free to attend?
Most events — talks, meetups, and webinars — are free. Paid events, if any, will clearly show the ticket price on the event card.
I registered but didn't receive a confirmation email. What should I do?
Check your spam or promotions folder first. If it's not there, email us at hello@jaxok.com with your name and the event name and we'll resend your ticket.
General
How can I contact JAXOK?
The best way is through our Contact page or by emailing hello@jaxok.com. We typically respond within 1–2 business days.
Where is JAXOK located?
JAXOK is based in Hyderabad, India. Most programs and events have both in-person and remote options.
Can companies partner with JAXOK?
Yes — we work with startups and companies to place high-performing fellows and Forward Program graduates. Reach out to us at hello@jaxok.com to discuss a partnership.
Still have questions?
Our team is happy to help. Reach us at hello@jaxok.com or use the contact form.
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